Legal
Privacy Policy
We collect as little as we can. You can play the whole career offline without giving us anything. When you use the online features (rankings, friends and race teams), the game uses an anonymous guest account and stores only what those features need. You don't give us your email, phone number, real name or location, and there are no ads or third-party trackers in the game.
This policy explains what we store, why, who can see it, how long we keep it and how to delete it. "We", "us" and "our" mean Veilbreak Games, LLC, 2810 N Church St STE 90776, Wilmington, DE 19802, the developer of Retro Offroad and the controller of the personal data described here.
1. Summary
- Offline play: your career (money, trucks, upgrades, race results, time-trial records and replays, settings) is saved only on your device.
- Online play: an anonymous guest account plus the display name, truck colour and results you choose to share, your friends, your team and your leaderboard times.
- Public: your display name, colour, class, team tag and best times are visible to other players.
- No selling, no ads, no tracking. We don't sell or share personal data for advertising.
- Delete anytime: Profile → DELETE ACCOUNT in the game, or use our account deletion page.
2. What we collect and why
2.1 On your device only (not sent to us)
Your career save and settings: money, trucks and upgrades, class progress, races and wins, time-trial records and ghost replays, music/sound/steering settings, and small bits of state for the online features (your Terms acceptance, players you blocked, results waiting to be uploaded, the last app configuration we sent). This data stays in the app's storage on your device. We can't see it. It is removed when you uninstall the game, although your device's own backup (for example iCloud or Google backup, depending on your settings) may include it.
2.2 Online features (stored in our database)
When you use rankings, friends or teams, the game signs in with an anonymous guest account (Firebase Authentication). It has no email, phone number or password; it is identified only by a random account ID. Your 8-character Driver ID (also your friend code) comes from that ID. We store:
| Data | Details | Why |
|---|---|---|
| Guest account | Random account ID, Driver ID / friend code, when the account was created and last updated | To keep your online profile, friends, team and times together |
| Driver profile | Display name you choose, truck colour, career class (Rookie to Legend), team and team tag | Shown next to your times, in teams and to friends |
| Leaderboard times | Your best time-trial time and best lap per track and direction, on the all-time board and on each monthly season board, with your name, colour, team tag and the time it was set | Global and friends rankings |
| Friends | Your friend list (friends' account IDs and display names, and when you became friends) and friend requests (sender, recipient, sender's name, time) | Adding friends and the friends leaderboard |
| Race team | Teams you create or join: team name, tag, colour, owner, team cut setting, bank and sponsor level; your membership (name, role, joining date, total contributed, time of your last deposit); and team bank records (account ID, amount, time, track) | Running the team and its shared bank, and keeping the bank auditable |
| Blocks | The account IDs of players you blocked and when | So blocked players can't send you friend requests |
| Reports | Reports you send: your account ID, the reported player's or team's ID and name at the time, the reason, where in the game you saw it, and the time | Moderation and keeping the game safe |
| Rate-limit stamps | The time of your last friend request and last report | Preventing spam |
We don't ask for or collect your real name, email address, phone number, phone contacts, photos, location, microphone or camera access, payment details, or advertising identifiers.
2.3 Technical data
Like any online service, our providers process technical data needed to deliver it, such as your IP address, device and browser type, and request timestamps, including for security and abuse prevention. We don't use this data to build a profile of you. The app also downloads a small configuration file (for example, whether an update is required); that request contains no personal data beyond what any internet connection reveals.
2.4 Legal bases (EEA, UK and similar laws)
- Providing the online features you ask for (performance of our contract with you): guest account, profile, rankings, friends, teams.
- Our legitimate interests in keeping the game fair and safe: rate limits, reports, moderation and anti-cheat checks, and security.
- Legal obligations, where the law requires us to keep or disclose information.
3. Who can see your data
- Other players can see your display name, truck colour, class, team tag and leaderboard times. Anyone in the game can see a team's name, tag, bank, members and each member's total contribution. Team members' deposit records are visible to that team's members.
- Your friends see you in their friends list and friends leaderboard. Your own friend list, friend requests and block list are visible only to you.
- Your Driver ID is shown on your profile. Anyone you share it with can send you a friend request.
- Moderators (our staff) can see reports and any data needed to act on them.
- Service providers (section 4) process data for us under contract.
- We may disclose data if the law requires it, or to protect players' safety or our rights.
We do not sell personal data and do not share it for targeted advertising.
4. Service providers and international transfers
We use Google Firebase (Google LLC and Google Ireland Limited) for Firebase Authentication (guest accounts), Cloud Firestore (the online database) and Firebase Hosting (this website). Google processes this data on our behalf under its data processing terms. Our database is located in the United States (nam5). If your data is transferred outside your country, including outside the EEA or UK, the transfer is protected by the European Commission's Standard Contractual Clauses and/or the EU-US Data Privacy Framework, as provided in Google's terms. See Privacy and Security in Firebase.
The app stores are run by Apple and Google, whose own privacy policies cover downloads, purchases and store accounts.
5. How long we keep data
- Online account data (profile, friends, requests, team membership, blocks, leaderboard times) is kept until you delete your account. Leaving a team, unfriending or declining a request removes that data right away.
- Monthly season leaderboards are kept as a history of past seasons. Your entries are removed when you delete your account.
- Team bank records keep only the random account ID and the amount, for as long as the team exists, so the bank stays auditable, and are deleted when the team is disbanded. After you delete your account, that ID is no longer linked to any profile or sign-in.
- Reports are kept for up to 12 months so we can act on repeat abuse, then deleted.
- Data on your device stays until you delete it or uninstall the game.
6. Deleting your account and data
In the game, open Profile → DELETE ACCOUNT → DELETE PERMANENTLY. This immediately deletes your guest account, profile, friends (on both sides), friend requests you sent or received, team membership, block list and leaderboard times. If you own a team with other members, it passes to your top contributor. If you are its only member, the team is disbanded. Your career on the device is kept unless you also choose to erase it.
You can also ask us to delete your account without the app, on our account deletion page. We complete web requests within 30 days.
7. Your rights
Depending on where you live (for example under the GDPR, UK GDPR or California privacy law), you may have the right to access your data, correct it, delete it, receive a copy, object to or restrict certain processing, and withdraw consent where we rely on it. You can change your display name at any time on the Profile screen, and delete your account as described above. For anything else, email team@veilbreakgames.com with your Driver ID. Guest accounts aren't linked to an email or phone number, so we use the Driver ID to find your data and may ask you to confirm the request from inside the app. We answer within one month.
You also have the right to complain to your local data protection authority. We will never treat you differently for exercising your rights. We don't sell or share personal information as defined by California law.
8. Children
Retro Offroad is intended for players aged 13 and over and is not directed to children under 13. We don't knowingly collect personal data from children under 13. If you are under the age at which you can consent to data processing in your country, please get a parent's or guardian's permission before using the online features. If you believe a child under 13 has used the online features, contact us and we will delete that account.
9. Security
Data is encrypted in transit (HTTPS/TLS) and at rest by Google. Database security rules check every online change: players can only change their own data, in the ways the game allows. No system is perfectly secure, but we work to protect your data and will tell you and the authorities about a breach where the law requires it.
10. Changes to this policy
We will update this page when the game or this policy changes, for example if we add sign-in with Apple or Google, cloud saves, analytics or crash reporting. We'll change the effective date above, and if a change is significant we will ask you to review it in the game before you next use the online features.
11. Contact
Veilbreak Games, LLC
2810 N Church St STE 90776, Wilmington, DE 19802
Email: team@veilbreakgames.com